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yakubsixty
yakubsixty
Inspiring
December 10, 2017
Question

Blur, Again !

  • December 10, 2017
  • 2 replies
  • 736 views

I don't wanna save the whole page instead just want to capture an article. It focuses properly at first while capturing, but image gets blurred out.

This topic has been closed for replies.

2 replies

J
josephy80285938
Participant
December 24, 2017

I'm using Asus ZenFone 3 & I have the same problem. It's look like the app couldn't use the camera's focusing function. What I do is to take a photo with the camera and import the jpg file to the app.

    Meenakshi Negi
    Community Manager
    Meenakshi NegiCommunity Manager
    Community Manager
    February 21, 2018

    Hi Josephy,

    Sorry for the delay in response.

    Please let us know if you still experiencing the issue with the application.

    Make sure that the application is updated to the latest patch released.

    You may also report the issue over here Scan Android Feature Request and Bug Report Form

    Let us know if you need any help.

    Regards,

    Meenakshi

    R
    Adobe Employee
    RebeccaLH
    Adobe Employee
    December 15, 2017

    Hello mridu harshs34024863,

    Does this happen every time you try to capture an article? Do you have same problem if you capture the whole page? Perhaps I can suggest you to take the whole page and crop it in the Review screen?

    If you don't mind, please let us know which device you are using so we may try replicating the problem.

    Thank you!

    yakubsixty
    yakubsixtyAuthor
    Inspiring
    December 16, 2017

    The issue does not persist while capturing the whole page.

    Device : Xiaomi Redmi 3S

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