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FARID KHARADI
Participant
February 16, 2021
Question

Blurred Images After Capturing with Android Camera

  • February 16, 2021
  • 1 reply
  • 229 views

Recently, after capturing the image of a document and thereafter, trying to share it, the inages appears blured and not suitable for sharing.

This wasn't the case earlier the inages upon capturing and exporting or sharing were crisp. Any information would be very helpful please. 

Thanks and Regards 

 

This topic has been closed for replies.

1 reply

Krutikka D
Community Manager
Krutikka DCommunity Manager
Community Manager
September 22, 2022

Hello @FARID KHARADI 

 

I hope you're doing great, and sorry for the experience.

 

As per my understanding, Adobe Scan uses the native camera of your device. Please clear out the lens once, and narrow your camera's focus. Also, have you checked with the native camera app if pictures are blurry there too?

 

If the issue persists, please help us with these details -

1. Application version

2. OS version

3. Is this issue only for Adobe scan or with other camera applications?

 

Hoping to hear from you soon.

 

Regards,

Krutikka

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