Skip to main content
J
JOSE DANTE22758788t5u9
Participant
January 21, 2022
Question

Bug

  • January 21, 2022
  • 1 reply
  • 282 views

What's happening I can't opening in my iPhone 12?

This topic has been closed for replies.

1 reply

C
Community Manager
Chhavi GargCommunity Manager
Community Manager
January 21, 2022

@JOSE DANTE22758788t5u9 Could you please share more details for the issue you are facing? Are you not able to open the Adobe Scan app on your iPhone 12? If so, please try to uninstall the app and then reinstall it. Let us know if this doesn't help resolve the issue.

 

F
Fede228216016u5v
Participant
January 25, 2022

Salve, anche io ho avuto lo stesso problema...l'app non funzionava ed ho disistallato e installato di nuovo; però adesso ho perso tutte le scansioni fatte. C'è un modo per recuperarle?

B
Community Manager
BhupeshNegiCommunity Manager
Community Manager
February 7, 2022

Hi @Fede228216016u5v,

 

I hope you are doing well and am sorry to hear that.

 

All the scans made from the Adobe Scan application are automatically uploaded to the Document Cloud upon saving and are visible in the application under 'View all Scans.'

 

If you cannot view them in the application, please make sure you are logged in using the same Adobe ID/e-mail used to Scan the documents.

 

Let us know if this helps you.

 

Thanks,

Bhupesh 

Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices