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rodrigoe55625431
Inspiring
December 24, 2023
Question

Bulk Download Issue with Adobe Scan

  • December 24, 2023
  • 13 replies
  • 3901 views

I'm encountering a problem with Adobe Scan (latest version as of December 24, 2023).

 

When I request a download link through the app, it doesn't follow my instructions. Additionally, using Creative Cloud on macOS Sonoma 14.1.2, I am limited to downloading scans one at a time.

 

The option to download scans disappears when selecting more than one file, which is a significant inconvenience, considering the substantial monthly subscription fee I pay. I would appreciate if some fellow user could please provide a solution for bulk downloading scans. It's impractical to download multiple files individually.

 

Thanks beforehand, and merry Xmas.

13 replies

Abambo
Community Expert
Community Expert
December 24, 2023

You should use Acrobat on a PC. You can select and download from inside Acrobat (here Acrobat DC Pro).

 

ABAMBO | Hard- and Software Engineer | Photographer
rodrigoe55625431
Inspiring
December 26, 2023

On behalf of the hundreds of thousands of Adobe users with a Mac, I would like to thank you for this tip. I think I am speaking for most if not all of them when I say that we're going to buy a Windows PC right now just to be able to do bulk-download on Acrobat Pro.

Souvik Sadhu
Legend
December 30, 2023

Hi @rodrigoe55625431,

 

As suggested above, Acrobat Pro DC can bulk-download scans.

The other option would be to log in to https://acrobat.adobe.com/link/documents/ and select the Adobe Scan folder, clicking the download button to the right-hand panel popping up (screenshot attached).

Hope this helps.

 

-Souvik