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Participant
May 31, 2025
Answered

Cambio mail

  • May 31, 2025
  • 1 reply
  • 112 views

Posso cambiare la mail dell'account di Adobe Scan senza perdere i dati e in seguito cambiare anche la password?

 

Correct answer Amal.

Hi there 

 

Hope you are doing well, and thanks for reaching out. 

 

Adobe Scan is linked with the Adobe Document Cloud storage, all the scans you capture from your phone using Adobe Scan app gets saved to the cloud storage by default. 

You may change your Adobe ID (email account). However, the scans saved online linked with the older Adobe ID would not be accessible anymore.  It is advisable, to download all your scanned documents to your device local storage from here: https://adobe.ly/4kKTLgc before changing your Adobe ID.

 

Hope this information will help.

 

 

1 reply

Amal.
Community Manager
Amal.Community ManagerCorrect answer
Community Manager
June 2, 2025

Hi there 

 

Hope you are doing well, and thanks for reaching out. 

 

Adobe Scan is linked with the Adobe Document Cloud storage, all the scans you capture from your phone using Adobe Scan app gets saved to the cloud storage by default. 

You may change your Adobe ID (email account). However, the scans saved online linked with the older Adobe ID would not be accessible anymore.  It is advisable, to download all your scanned documents to your device local storage from here: https://adobe.ly/4kKTLgc before changing your Adobe ID.

 

Hope this information will help.