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Participant
Jul 19, 2025 9:55 AM UTC
Answered

Camera bug?

I can't take pictures in the iPhone app but I do get the error message 'Set the app to Full Screen mode to use the camera.' How do I solve this?

artuur.kCorrect answer
Participant
Jul 24, 2025 10:51 AM UTC

Hi @artuur.k,

 

Hope you are doing well. Thanks for reporting this.

 

I will share the above info with the development team for them to investigate further.

 

Meanwhile, please try the steps below and let us know if it helps:

Go to System Settings > Display & Brightness > Display Zoom > toggle the options > come back to settings > go the same location > change it back to the initial settings.

 

Once done, try using Adobe Scan again.

 

Let us know how it goes.


Regards,
Souvik.


Thank you! The issue has resolved itself without any apparent


Artuur Keukeleire
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5 replies

Participant
Jul 19, 2025 11:34 AM UTC

Hi,

I have the same issue.

did you found a way to solve it?

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artuur.kAuthor
Participant
Jul 19, 2025 2:56 PM UTC
The same bug also occurs in other apps where I use the camera. So there's probably something wrong with iOS (18.5) but I have no idea how to report this to Apple.
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artuur.kAuthor
Participant
Jul 19, 2025 3:03 PM UTC

Apparently developers must realign their software with new iOS camera firmware, see full thread on https://discussions.apple.com/thread/256048704 

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