Can I use Premium Adobe Scan in enterprise Creative Cloud subscription? Or buy it separately?

Question

I have a robust enterprise subscription to Adobe Creative Cloud. On a Mac and iPhone 16Pro. I want to use Adobe Scan on my phone. Although Scan is listed under my APPs in the enterprise subscriptions, the Scan App asks me to pay and join for the premium services -- how do I get the premium services via my subscription?

S_S · Answer

Hi @Textshop Retriever,

Hope you are doing well. Sorry for the trouble.

It might be that the application has cached into your personal profile instead of the organizational.

You might want to log out of the application once and log in again.

This should refresh your connection and the entitlements should reflect and work.

Let us know if this works.

-Souvik

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded