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Z
zm84461930
Participant
February 22, 2023
Question

Can’t consistently add photos to adobe scan

  • February 22, 2023
  • 1 reply
  • 1372 views

Choosing multiple photos to add to adobe scan causes Adobe scan to crash. 
Also sometimes when I'm trying to add 20 photos to adobe scan, it only adds 4-12, or other random number. 

iPhone 12 mini, 15.6.1

Adobe scan latest version. 

This topic has been closed for replies.

1 reply

S_S
Community Manager
S_SCommunity Manager
Community Manager
February 27, 2023

Hi @zm84461930,

 

Hope you are doing well. Sorry for your experience with Adobe Scan.

 

I tried following your workflow, and it worked fine for me. 

 

Would you mind sharing a screen recording of your workflow for better understanding? This would also help us provide you with better assistance.

 

Look forward to hearing from you.

 

-Souvik.

Z
zm84461930Author
Participant
March 2, 2023

Here is a screen recording of me trying to add 50 pages to adobe scan and only 15 actually being added to adobe scan. 

the crash sometimes happens after choosing the photos to add and picking the adobe scan app. 

S_S
Community Manager
S_SCommunity Manager
Community Manager
March 5, 2023

Hi @zm84461930,

 

Thank you for sharing this.

 

I have forwarded the details to the team for further investigation and will get back to you at the earliest.

 

-Souvik.

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