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Ulvi Ibrahimov
Ulvi Ibrahimov
Participant
July 6, 2022
Answered

Can't save scanned docs as JPEG

  • July 6, 2022
  • 1 reply
  • 2186 views

Greatings from Istanbul 🙋🏽‍♂❤️

 

 I'm using Adobe Scan app on Android device. I opened all of the system permissions for Adobe Scan App in my Smartphone Settings. But I'm still can't not save the scanned documents as .JPEG file to device gallery. How to setup? Can share this info with me, if you have answers, please. I'll glad 🙂

Have a nice day. 🌼

This topic has been closed for replies.
Correct answer S_S

@Ulvi Ibrahimov

 

Hi, 

 

I have shared some information over private messages; please reply to the message so that we can proceed accordingly.

 

Thanks,

Souvik.

 

 

1 reply

S_S
Community Manager
S_SCommunity Manager
Community Manager
July 6, 2022

Hello Ulvi,

 

I hope you are doing well. I am sorry for the trouble.

 

Are you getting any error messages when trying to save the file as JPEG? IF yes, please share a screenshot of the error for us to investigate. 

 

Also, you might want to check if Adobe Scan has permission to access the file storage. You can check the permissions from your phone's settings application.

 

Looking forward to hearing from you.

 

Thanks,

Souvik.

    Ulvi Ibrahimov
    Ulvi IbrahimovAuthor
    Participant
    July 7, 2022

    Good day,
    Thank you for your quick reply and your help.
    Adobe Scan is access to all permissions, including file storage permission on my Android device.
    A screenshot is attached.

    Thank you in advance and have a wonderful day.,

    ***There is no unnecessary information.***
    S_S
    Community Manager
    S_SCommunity ManagerCorrect answer
    Community Manager
    July 7, 2022

    @Ulvi Ibrahimov

     

    Hi, 

     

    I have shared some information over private messages; please reply to the message so that we can proceed accordingly.

     

    Thanks,

    Souvik.

     

     

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