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martine28456852qlef
Participant
February 17, 2023
Question

Can’t send emails

  • February 17, 2023
  • 1 reply
  • 649 views

Hi, I'm having issues sending out emails through this app. Every time I try, it just stays in my outbox. I did update the app and I uninstalled my email and reinstalled it.
Can some please help.

 

Thank you

This topic has been closed for replies.

1 reply

S_S
Community Manager
S_SCommunity Manager
Community Manager
February 20, 2023

Hi @martine28456852qlef,

 

Hope you are doing well. Sorry for your experience with Acrobat Reader Mobile.

 

The issue you are referring to depends on the internet connection, as the email application is a third-party application working independently from Acrobat Reader Mobile.

 

You may try the given steps once:

1. Sign out from Acrobat;

2. Sign out from Email;

3. Check for any possible updates for both applications;

4. Check for any possible updates for iOS;

5. Restart the device;

6. Log in back to both applications and then try.

 

Hope this helps.

 

-Souvik.

 

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