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Loren27553607mmhr
Participant
December 13, 2022
Question

Can’t share any of my scans.

  • December 13, 2022
  • 1 reply
  • 323 views

I used to use this app so much before, but am starting to want to cancel after constant let down. I can't share anything. I constantly just get these errors. I've deleted and reinstalled the app a few times. I've also lost scans. 

This topic has been closed for replies.

1 reply

S_S
Community Manager
S_SCommunity Manager
Community Manager
December 13, 2022

Hi @Loren27553607mmhr,

 

Hope you are doing well. Sorry for your experience with Adobe Scan.

 

Would you mind sharing a few pieces of information for further investigation:

1. The application version of Adobe Scan your are using;

2. The iOS version you are using on your device;

3. A screen recording of the workflow if this occurs on every instance.

 

Also, if you could save a copy of any PDF on which you see the error and could share it with us, it would be great.

 

Look forward to hearing from you.

 

-Souvik

    S_S
    Community Manager
    S_SCommunity Manager
    Community Manager
    March 15, 2023

    @Loren27553607mmhr 

    Would you mind trying the latest version of Adobe Scan and let us know if you still experience the same?

     

    -Souvik.

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