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Souvik Sadhu
Souvik SadhuCorrect answer
Legend
Aug 16, 2023 8:17 AM UTC

Hi @夫景31696574c91j,

 

Hope you are doing well. Sorry for your experience with Adobe Scan.

 

I have shared the information with the team for them to work on a fix.

 

I will update the thread once I hear back from them.

 

-Souvik

11 replies

Participant
Jul 31, 2024 5:50 PM UTC

This problem is back.  I can't find an option to share as an attachment.  I NEVER want to send a document as a link in Adobe.

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Souvik Sadhu
Legend
Jul 31, 2024 8:13 PM UTC

Hi @colinc64333337,

 

Hope you are doing well. Thanks for writing in!

 

I would like to understand your process for sharing a file. Are you using the Email option or Send a Copy to share?

 

Please share a screen recording and the app version number (Home-> Profile-> About Adobe Scan) for further investigation.

 

-Souvik

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Participant
Aug 25, 2023 8:07 AM UTC

Hi, the issue still persists.. 

please resolve 

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Souvik Sadhu
Legend
Aug 26, 2023 6:13 PM UTC

Hi @Ailing318824962s4w,

 

Please update the application to the latest version and let us know if you are able to share the file now.

 

-Souvik

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Participant
Aug 28, 2023 11:58 AM UTC

Hi, now I can do it again! Thanks!!! 🙂

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Participant
Aug 16, 2023 6:06 PM UTC

The same! Pls, it´s really easier to share a pdf as it was before (not a link). Adobe pls a soon solution!! we are paying for this service. Thanks. 

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Souvik Sadhu
Legend
Aug 17, 2023 10:44 AM UTC

Hi @M. Eugenia3171103333dw,

 

The team is already aware of the issue and working on a fix.

 

I will update here once the fix is live.

 

-Souvik

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Participant
Aug 23, 2023 7:17 AM UTC

Still the problem persists using ios app. Not able to share pdf after scaning a document.(we used to share pdf before) easily It sends a link instead of sharing PDF which is not useful.

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Souvik Sadhu
Souvik SadhuCorrect answer
Legend
Aug 16, 2023 8:17 AM UTC

Hi @夫景31696574c91j,

 

Hope you are doing well. Sorry for your experience with Adobe Scan.

 

I have shared the information with the team for them to work on a fix.

 

I will update the thread once I hear back from them.

 

-Souvik

Translate