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夫景31696574c91j
Participant
August 16, 2023
Answered

Can't share with PDF. Only can send link ……

  • August 16, 2023
  • 4 replies
  • 830 views

为什么不能以PDF的格式发给朋友？试了很多次都是链接的格式？？

    This topic has been closed for replies.
    Correct answer S_S

    Hi @夫景31696574c91j,

     

    Hope you are doing well. Sorry for your experience with Adobe Scan.

     

    I have shared the information with the team for them to work on a fix.

     

    I will update the thread once I hear back from them.

     

    -Souvik

    4 replies

    C
    colinc64333337
    Participant
    July 31, 2024

    This problem is back.  I can't find an option to share as an attachment.  I NEVER want to send a document as a link in Adobe.

    S_S
    Community Manager
    S_SCommunity Manager
    Community Manager
    July 31, 2024

    Hi @colinc64333337,

     

    Hope you are doing well. Thanks for writing in!

     

    I would like to understand your process for sharing a file. Are you using the Email option or Send a Copy to share?

     

    Please share a screen recording and the app version number (Home-> Profile-> About Adobe Scan) for further investigation.

     

    -Souvik

    A
    Ailing318824962s4w
    Participant
    August 25, 2023

    Hi, the issue still persists.. 

    please resolve 

    S_S
    Community Manager
    S_SCommunity Manager
    Community Manager
    August 26, 2023

    Hi @Ailing318824962s4w,

     

    Please update the application to the latest version and let us know if you are able to share the file now.

     

    -Souvik

    M
    M. Eugenia3171103333dw
    Participant
    August 28, 2023

    Hi, now I can do it again! Thanks!!! 🙂

    M
    M. Eugenia3171103333dw
    Participant
    August 16, 2023

    The same! Pls, it´s really easier to share a pdf as it was before (not a link). Adobe pls a soon solution!! we are paying for this service. Thanks. 

    S_S
    Community Manager
    S_SCommunity Manager
    Community Manager
    August 17, 2023

    Hi @M. Eugenia3171103333dw,

     

    The team is already aware of the issue and working on a fix.

     

    I will update here once the fix is live.

     

    -Souvik

    C
    Chief Enginee31836937dv3a
    Participant
    August 23, 2023

    Still the problem persists using ios app. Not able to share pdf after scaning a document.(we used to share pdf before) easily It sends a link instead of sharing PDF which is not useful.

    S_S
    Community Manager
    S_SCommunity ManagerCorrect answer
    Community Manager
    August 16, 2023

    Hi @夫景31696574c91j,

     

    Hope you are doing well. Sorry for your experience with Adobe Scan.

     

    I have shared the information with the team for them to work on a fix.

     

    I will update the thread once I hear back from them.

     

    -Souvik

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