Skip to main content
Mahesh ka
Participant
February 17, 2026
Answered

Cancel subscription and refund my money

  • February 17, 2026
  • 1 reply
  • 5 views

Subject: REFUND REQUEST: Accidental Subscription 

 

To: Adobe Billing/Customer Support

 

Dear Adobe Support Team,

 

I am writing to request the immediate cancellation and a full refund for an Adobe Scan subscription associated with the email address:[P.I removed by Moderator]

 

This subscription was activated accidentally by my children on 06/02/2026. As this was an unauthorized purchase, I have not used the premium features. These funds represent my essential monthly savings, and the unexpected charge is a significant financial burden.

 

Account Details:

  • Account Name: [P.I removed by moderator]
  • Subscription Start Date: 06/02/2026
  • Request: Immediate deactivation and full refund to the original payment method.

 

I would appreciate your urgent assistance in processing this refund and confirming the cancellation in writing. Thank you for your understanding and help.

 

Sincerely,

Gayathri.

Correct answer Amal.

Hi there 

 

Hope you are doing well and sorry for the trouble. 

 

Please check the help page below for more information about the cancellation and refund processs and policy.

 

~Amal

1 reply

Amal.
Community Manager
Amal.Community ManagerCorrect answer
Community Manager
February 17, 2026

Hi there 

 

Hope you are doing well and sorry for the trouble. 

 

Please check the help page below for more information about the cancellation and refund processs and policy.

 

~Amal