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4Alex75
4Alex75
Participant
March 6, 2026
Answered

Cancel trial with refund

  • March 6, 2026
  • 1 reply
  • 61 views

I am writing to see if I could request a refund for a recent subscription. I intended to sign up for a one-month trial, but I accidentally selected the annual plan. I cancelled the subscription within minutes of the transaction, but a refund was not automatically issued. Given that I cancelled immediately and am well within the 14-day "cooling-off" period, I would like to request a full refund of the annual fee.

    This topic has been closed for replies.
    Correct answer Amal.

    Hi there 

     

    Hope you are doing well and thanks for reaching out. 

     

    Please go through the help page listed below for more information about the cancellation and refund process and policy and see if that works.
     

     

    ~Amal

    1 reply

    Aghata 99
    Aghata 99
    Participant
    March 7, 2026

    Solicito reembolso da assinatura do adobe não tenho conhecimento da  ter autorizado descontar minha conta 

    Amal.
    Community Manager
    Amal.Community ManagerCorrect answer
    Community Manager
    March 9, 2026

    Hi there 

     

    Hope you are doing well and thanks for reaching out. 

     

    Please go through the help page listed below for more information about the cancellation and refund process and policy and see if that works.
     

     

    ~Amal

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