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dvataborda
Participant
May 18, 2026
Answered

CANCELAMENTO ADOBE + TAXA

  • May 18, 2026
  • 1 reply
  • 12 views

No mes passado realizei a contratacao do periodo de teste de 7 dias grátis, após 2 ou 3 dias eu realizei o cancelamento da assinatura, porém hoje, praticamente 1 mes depois, debitou do meu cartão o valor da assinatura e está me cobrando uma taxa de 130 reais para cancelar, como se eu tivesse seguido com o plano, porém foi CANCELADO.

    This topic has been closed for replies.
    Correct answer Amal Jaiswal

    Hi there 

     

    Hope you are doing well and thanks for reaching out. We are sorry for the trouble. 

     

    To know more about the cancellation/refund process and policy please check the help article https://community.adobe.com/announcements-516/how-to-cancel-acrobat-mobile-or-scan-premium-subscriptions-13195 and see if that works.

     

    ~Amal

    1 reply

    Amal Jaiswal
    Community Manager
    Amal JaiswalCommunity ManagerCorrect answer
    Community Manager
    May 19, 2026

    Hi there 

     

    Hope you are doing well and thanks for reaching out. We are sorry for the trouble. 

     

    To know more about the cancellation/refund process and policy please check the help article https://community.adobe.com/announcements-516/how-to-cancel-acrobat-mobile-or-scan-premium-subscriptions-13195 and see if that works.

     

    ~Amal