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dvataborda
dvataborda
Participant
May 18, 2026 12:00 PM UTC
Answered

CANCELAMENTO ADOBE + TAXA

No mes passado realizei a contratacao do periodo de teste de 7 dias grátis, após 2 ou 3 dias eu realizei o cancelamento da assinatura, porém hoje, praticamente 1 mes depois, debitou do meu cartão o valor da assinatura e está me cobrando uma taxa de 130 reais para cancelar, como se eu tivesse seguido com o plano, porém foi CANCELADO.

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    Amal Jaiswal
    Amal JaiswalCorrect answer
    Community Manager
    May 19, 2026 2:57 AM UTC

    Hi there 

     

    Hope you are doing well and thanks for reaching out. We are sorry for the trouble. 

     

    To know more about the cancellation/refund process and policy please check the help article https://community.adobe.com/announcements-516/how-to-cancel-acrobat-mobile-or-scan-premium-subscriptions-13195 and see if that works.

     

    ~Amal

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    1 reply

    Amal Jaiswal
    Community Manager
    Amal JaiswalCommunity ManagerCorrect answer
    Community Manager
    May 19, 2026 2:57 AM UTC

    Hi there 

     

    Hope you are doing well and thanks for reaching out. We are sorry for the trouble. 

     

    To know more about the cancellation/refund process and policy please check the help article https://community.adobe.com/announcements-516/how-to-cancel-acrobat-mobile-or-scan-premium-subscriptions-13195 and see if that works.

     

    ~Amal

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