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Chau Weini
Participant
March 2, 2026
Answered

cancelled plan and refund money

  • March 2, 2026
  • 1 reply
  • 47 views

To: Adobe Billing/Customer Support

 

Dear Adobe Support Team,

 

I am writing to request the immediate cancellation and a full refund for an Adobe cloud subscription associated with the email address:[P.I removed by Moderator]

 

This subscription was activated by automaticed on 18/02/2026. I don’t know this will automated debit by my card. This money covers my basic monthly expenses, and this unexpected expense will out a heavy financial burden on me.

 

Account Details:

  • Account Name: [P.I removed by moderator]
  • Subscription Start Date: 18/02/2026
  • Request: Immediate full refund to the original payment method.

Cancelled email:

  • cancelled email : [P.I Removed by Moderator]
  • cancelled number : AB06986100075CSG
    This topic has been closed for replies.
    Correct answer Amal.

    Hi there 

     

    Hope you are doing well and thanks for reaching out. 

     

    Please check the help page listed below to know more about the cancllation and refund process/policy 

     

    ~Amal

     

     

    1 reply

    Amal.
    Community Manager
    Amal.Community ManagerCorrect answer
    Community Manager
    March 3, 2026

    Hi there 

     

    Hope you are doing well and thanks for reaching out. 

     

    Please check the help page listed below to know more about the cancllation and refund process/policy 

     

    ~Amal