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May 12, 2026 6:40 AM UTC
Answered

Cannot Cancel the Plan

Dear Amal Jaiswal,

I have a problem when I use a trial period for Adobe, I cant cancel the plan when I just start use only 2 days. 

 

Do you have any suggestion about this? 

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    Amal Jaiswal
    Amal JaiswalCorrect answer
    Community Manager
    May 12, 2026 6:46 AM UTC

    Hi there 

     

    Hope you are doing well and sorry for the trouble. 

     

    Please check the help article https://community.adobe.com/announcements-516/how-to-cancel-acrobat-mobile-or-scan-premium-subscriptions-13195  to know more about the cancellation/refund process and policy and see if that works.

     

    ~Amal

    1 reply

    Amal Jaiswal
    Community Manager
    Amal JaiswalCommunity ManagerCorrect answer
    Community Manager
    May 12, 2026 6:46 AM UTC

    Hi there 

     

    Hope you are doing well and sorry for the trouble. 

     

    Please check the help article https://community.adobe.com/announcements-516/how-to-cancel-acrobat-mobile-or-scan-premium-subscriptions-13195  to know more about the cancellation/refund process and policy and see if that works.

     

    ~Amal

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