I'm trying to capture the documents with Adobe camera, but the camera isn't clicking the pictures. The picture isn't being saved. It's the same case with other document scanning apps as well. Please help me here. Thank you.

Participant

Question

Cannot capture the document

I'm trying to capture the documents with Adobe camera, but the camera isn't clicking the pictures. The picture isn't being saved. It's the same case with other document scanning apps as well. Please help me here. Thank you.

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Community Manager

Hope you are doing well. Sorry for your experience with Adobe Scan.

From the description, it seems an issue with the native camera rather than Adobe Scan.

I suggest contacting the device manufacturer once to get this checked.

-Souvik