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Nancy32053667erm8
Participant
September 4, 2023
Question

Cannot Complete Upload to Drive

  • September 4, 2023
  • 1 reply
  • 301 views

I've shared a copy of several files from Adobe Scan to Google Drive. Recently several files are not able to completely upload to Drive. There is a constantly spinning circle with an x in the middle, but it is impossible to terminate upload and try again. The message reads waiting for Internet.

This continues regardless of my connection to Wifi.  

 

Please advise how to either complete upload, or terminate and retry.

 

Thank you 

    This topic has been closed for replies.

    1 reply

    S_S
    Community Manager
    S_SCommunity Manager
    Community Manager
    September 12, 2023

    Hi @Nancy32053667erm8,

     

    Hope you are doing well. Thank you for writing in!

     

    From the screenshot, it looks like an authentication issue on Google Drive's part. I suggest logging out of the application and signing back in.

    Also, switching the internet connection or trying to reconnect on the same WiFi might help, too.

     

    Look forward to hearing from you.

     

    -Souvik

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