Cannot download file from cloud

After using Adobe Scan on my phone, I select Share > Email and then I get a link to the cloud. Once I am viewing the document and I select Download, the website freezes and says it needs to shut down. This has been happening for 3 days now.

I can view the documents just fine. They appear to have all the pages (2 to 3 at max). I just cannot download them from the cloud link I get via email. Any thoughts?

I am using Chrome and have always used Chrome to download my documents from the cloud.