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J
jochemla
Participant
July 19, 2018
Answered

Cannot export to contact on android

  • July 19, 2018
  • 1 reply
  • 445 views

Hi all,

Using Adobe scan to scan contact cards, I cannot see the "Save to Contact" feature - using a Samsung Galaxy S8 with android 8.0.0 from France. Is it not available in France yet ? I have tried with many contact cards and waited several days, still no option available.

Thanks a lot, Jonathan

This topic has been closed for replies.
Correct answer Meenakshi Negi

Hi Jonathan,

The feature is currently available only for English.

If the business cards that you scan are not in English, Adobe scan would not be able to detect it as a business card.

Also, make sure that you have the latest version of the application installed on the device.

The feature is available only with the latest version of Adobe Scan.

If you have a different case, please let us know.

Regards,

Meenakshi

1 reply

Meenakshi Negi
Community Manager
Meenakshi NegiCommunity ManagerCorrect answer
Community Manager
July 20, 2018

Hi Jonathan,

The feature is currently available only for English.

If the business cards that you scan are not in English, Adobe scan would not be able to detect it as a business card.

Also, make sure that you have the latest version of the application installed on the device.

The feature is available only with the latest version of Adobe Scan.

If you have a different case, please let us know.

Regards,

Meenakshi

J
jochemlaAuthor
Participant
July 20, 2018

Hi,

Although my phone is in french  all information on the contact card is usually not in any language. Would it be possible to remove this region limitation?

Thanks a lot.

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