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C
carly_2912
Participant
July 5, 2025
Question

Cant give camera access

  • July 5, 2025
  • 1 reply
  • 202 views

I'm using Adobe scan & I suddenly lost access to the camera so it won't scan. It takes me to settings & yheres no toggle button to allow access to Adobe Scan. I'm using an iPhone 11 iOS 18.5. I tried to go in through my camera privacy settings & theres nothing there either. Any ideas how to fix this?

1 reply

C
carly_2912Author
Participant
July 5, 2025
IMG_2295.png
Amal.
Community Manager
Amal.Community Manager
Community Manager
July 7, 2025

Hi there 

 

Hope you are doing well and thanks for reaching out. 

 

Adobe Scan requires access to your camera. After you install the app, you’ll be prompted to allow camera access as well as whether or not you’d like to receive push notifications. However, you can configure permissions at a later time.

To set permissions:

  1. Go to your device’s settings.
  2. Scroll to Adobe Scan.
  3. Tap the feature you want to configure.

 

For more information please check the help page: https://adobe.ly/44zBDzk 

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