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shubham23677952zreu
Participant
March 21, 2022
Question

Capturing photo

I cannot simply capture photo on adobe scan manually, whenever i try to click it doesn't capture the picture. Unless i turn auto click it is not capturing any photos it is so irritating . Also i tried uninstalling and installing the app back still the same issue 

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3 replies

Harsh Vardhan Pareek
Harsh Vardhan Pareek
Participating Frequently
March 21, 2022

Hi @shubham23677952zreu 

 

As we have tried to reproduce the issue on our end but it is working fine. Would you mind sharing a few more details to understand the issue better. 

1. Application version?

2. iOS version?

3. If possible, please share a video of the issue.

Make sure that the app is up to date.

 

Thanks,

Harsh

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Helper2022
Participant
March 21, 2022

The same thing had been happening to me since I updated iOS to 15.4. I'm using Adobe Scan version 22.02.22

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Harsh Vardhan Pareek
Harsh Vardhan Pareek
Participating Frequently
March 30, 2022

Hi @Helper2022 

 

Thanks for providing the details, our team is looking into the issue. We will notify here as soon as we get an update.

Thanks for your patience.

 

Regards,

Harsh

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