shubham23677952zreu

Participant

Question

Capturing photo

Forum|Forum|3 years ago
March 21, 2022
1 reply
225 views

I cannot simply capture photo on adobe scan manually, whenever i try to click it doesn't capture the picture. Unless i turn auto click it is not capturing any photos it is so irritating . Also i tried uninstalling and installing the app back still the same issue

iOS

This topic has been closed for replies.

Harsh Vardhan Pareek

Community Manager

Community Manager

Hi @shubham23677952zreu

As we have tried to reproduce the issue on our end but it is working fine. Would you mind sharing a few more details to understand the issue better.

1. Application version?

2. iOS version?

3. If possible, please share a video of the issue.

Make sure that the app is up to date.

Thanks,

Harsh

Participant

The same thing had been happening to me since I updated iOS to 15.4. I'm using Adobe Scan version 22.02.22

Harsh Vardhan Pareek

Community Manager

Community Manager

Thanks for providing the details, our team is looking into the issue. We will notify here as soon as we get an update.

Thanks for your patience.

Regards,

Harsh