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Participant
Feb 23, 2022 5:23 PM UTC
Question

Carta di identità

Buonasera, dopo l'ultimo aggiornamento non c'è più la possibilità di scansionare il documento di identità su IOS come si può risolvere?

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3 replies

Harsh Vardhan Pareek
Participating Frequently
Feb 24, 2022 12:26 PM UTC

Hi @Luca23300933utbd 

 

Could you please check and confirm a few more details to understand the issue better?

1. Try with a different ID and check if it is working.

2. Application version?

3. iOS version?

 

Thanks,

Harsh

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Participant
Mar 3, 2022 9:52 AM UTC

Purtroppo il problema persiste, ho allegato screen della versione di Adobe Scan e di IOS 😞

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Harsh Vardhan Pareek
Participating Frequently
Mar 3, 2022 10:46 AM UTC

Hi @Luca23300933utbd 

 

Thanks for providing the details.

We have checked with the team, that this feature is not yet available for iOS, hoowever it is there in Android. 

You can request for a feature request from 

https://adobe.allegiancetech.com/cgi-bin/qwebcorporate.dll?YQWCX7

 

Thanks,

Harsh

[Edited]

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