Skip to main content
Participant
February 23, 2022
Question

Carta di identità

  • February 23, 2022
  • 1 reply
  • 229 views

Buonasera, dopo l'ultimo aggiornamento non c'è più la possibilità di scansionare il documento di identità su IOS come si può risolvere?

This topic has been closed for replies.

1 reply

Harsh Vardhan Pareek
Community Manager
Community Manager
February 24, 2022

Hi @Luca23300933utbd 

 

Could you please check and confirm a few more details to understand the issue better?

1. Try with a different ID and check if it is working.

2. Application version?

3. iOS version?

 

Thanks,

Harsh

Participant
March 3, 2022

Purtroppo il problema persiste, ho allegato screen della versione di Adobe Scan e di IOS 😞

Harsh Vardhan Pareek
Community Manager
Community Manager
March 3, 2022

Hi @Luca23300933utbd 

 

Thanks for providing the details.

We have checked with the team, that this feature is not yet available for iOS, hoowever it is there in Android. 

You can request for a feature request from 

https://adobe.allegiancetech.com/cgi-bin/qwebcorporate.dll?YQWCX7

 

Thanks,

Harsh

[Edited]