Cash debited even after cancelling subscription

Hello @Dr sanjana T S 

I hope you're doing great.

As per my understanding, a refund depends on when you cancel and the type of subscription you purchased.

However, For cancellation and refund, you need to connect with the particular store you purchased the application from; as Adobe does not issue refunds for purchases made directly through app stores or the play store.

For cancellation and refund, please refer to these articles:-

For iOS - https://www.adobe.com/devnet-docs/adobescan/ios/en/managingsubscriptions.html#cancel-a-subscription

For Android - https://www.adobe.com/devnet-docs/adobescan/android/en/managingsubscriptions.html#cancel-a-subscript...

I hope it helps.

Regards,

Krutikka