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Participant
July 30, 2022
Answered

Change email

  • July 30, 2022
  • 2 replies
  • 881 views

My account is lured to an email associated with a job I don't have anymore. How do I change the email? 

This topic has been closed for replies.
Correct answer S_S

Hello Geoffrey,

 

I hope you are doing well. Per the description, I understand that you want to change your account's email address.

 

If this is not a business account and a subscription provided by your organization, you should get the option to change your details from this page: https://account.adobe.com/profile/

 

If you do not get the option, I suggest you contact our support team for real-time assistance.

 

Thanks,

Souvik.

2 replies

S_S
Community Manager
Community Manager
August 5, 2022

@J Kevin25530031nspp Hi,

 

It depends upon the type of subscription you have. If you have a team license, then you won't be able to change the email address of your subscription unless the primary owner does it through the admin console.

 

I hope this clarifies the point.

 

Thanks,

Souvik.

S_S
Community Manager
S_SCommunity ManagerCorrect answer
Community Manager
August 1, 2022

Hello Geoffrey,

 

I hope you are doing well. Per the description, I understand that you want to change your account's email address.

 

If this is not a business account and a subscription provided by your organization, you should get the option to change your details from this page: https://account.adobe.com/profile/

 

If you do not get the option, I suggest you contact our support team for real-time assistance.

 

Thanks,

Souvik.

Participant
June 8, 2023

What if it is tied to a business account and you are getting a new job that also has account? I don't want to lose all my creative cloud libraries or have to start over?