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authentic_contributor5E0C
Participant
April 8, 2025
Question

Changement dans le programme

  • April 8, 2025
  • 1 reply
  • 104 views

Allo j'ai acheté depuis longtemps cette application mais depuis mon nouveau cellular , je ne peux scanner plus de 3 pages .. what is going on  .. est.ce qu'ils ont changes les conditions dutilisations 

1 reply

S_S
Community Manager
S_SCommunity Manager
Community Manager
April 9, 2025

Hi @authentic_contributor5E0C,

 

Hope you are doing well. Sorry for the trouble with scanning documents.

 

Do you see any error messages when trying to scan more pages? If yes, would you mind sharing a few more pieces of information for further investigation:

1. The app version number of Adobe Scan you use (go to Home-> Profile-> About Adobe Scan);

2. The OS [Android/iOS] of your device and its version number;

3. A screen recording of what you see when you try to scan multiple pages.

 

Look forward to hearing from you.


Regards,
Souvik.

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