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Ahmad Bani
Ahmad Bani
Participant
April 6, 2022
Question

Changing Email

  • April 6, 2022
  • 1 reply
  • 202 views

I changed my e-mail in adobe account.

The e-mail has changed in all the apps that I use

But, in adobe scan the previus e-mail still exists and I can't to replace it by the new one.

 

This topic has been closed for replies.

1 reply

S
Souvik_98
Participating Frequently
April 27, 2022

Hello Ahmad,

 

Hope you are doing well. I am sorry for the experience you had with Adobe Scan.

 

Could you please confirm if you have tried signing out of the application and then signing in with the new e-mail address on the application?

 

If you are facing any error with it, would you mind sharing a screen shot or the screen recording of the workflow you are following so that we can check on it further.

 

Hope this helps.

 

Thanks,

Souvik.

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