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Participant
May 4, 2022
Answered

COBRANÇA ASSINATURA

  • May 4, 2022
  • 2 replies
  • 613 views

Bom dia,

 

cancelei a assinatura em 1 dia, e mesmo assim está cobrando na minha fatura. Poderiam verificar, por favor?

This topic has been closed for replies.
Correct answer Souvik Sadhu

Hello Taribeiro,

 

Hope you are doing well. I am sorry for the experience you had with the application.

 

However, the billing process and thetransactions for mobile subscriptions are managed by the store through which the subscription is purchased. 

 

For more information, please click the below links-

For iOS: 

For Android:Subscription Services — Acrobat for Android Help (adobe.com)

 

Thanks,

Souvik.

2 replies

Participant
January 10, 2023

NAGARAJ 

Souvik Sadhu
Community Manager
Souvik SadhuCommunity ManagerCorrect answer
Community Manager
May 9, 2022

Hello Taribeiro,

 

Hope you are doing well. I am sorry for the experience you had with the application.

 

However, the billing process and thetransactions for mobile subscriptions are managed by the store through which the subscription is purchased. 

 

For more information, please click the below links-

For iOS: 

For Android:Subscription Services — Acrobat for Android Help (adobe.com)

 

Thanks,

Souvik.