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M
Mia25680736n6xw
Participant
August 17, 2022
Question

Crashed and lost pdfs

  • August 17, 2022
  • 1 reply
  • 142 views

Has anyone figured out how to restore their documents? I had hundreds of pages in AdobeScan -- today, the app crashed and all the pages are missing. Please help!! I did log out, restart my phone, and log back in -- it did not work. 

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    1 reply

    S_S
    Community Manager
    S_SCommunity Manager
    Community Manager
    August 19, 2022

    Hello Mia,

     

    I hope you are doing well. I am sorry for your experience with Adobe Scan.

     

    If the scans are unavailable on your Adobe Scan App, you may check them on the online portal with the same credentials you used to sign in on the application.

     

    Let me know if it helps: https://acrobat.adobe.com/

     

    Thanks,

    Souvik.

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