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A
ales2008
Participant
January 29, 2019
Question

Crashes to “desktop” ipad unusable

  • January 29, 2019
  • 1 reply
  • 212 views

hello my adobe scan app used to work fine but now after opening it is looking for a document and than crash even if i click any button the buttons does not react and the app crashes also. Using newest ipad (not ipad pro)

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1 reply

Meenakshi Negi
Community Manager
Meenakshi NegiCommunity Manager
Community Manager
January 30, 2019

Hi Ales,

Please try once to uninstall the application.

Reboot the device and then re-install the application.

Check if that makes any difference.

If the application still crashes, let us know the application version and the OS installed on the iPad.

Let us know how it goes.

Regards,

Meenakshi

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