Skip to main content
Participant
November 1, 2021
Question

Delete error.

I'm trying to erase the scanned picture, but it says, "I can't delete the file." How can I erase it? Please help me.

Even if you modify it, the original will not be modified, but it will be modified into a copy.

This topic is closed to new replies. Start a new post to keep the conversation going.

3 replies

Harsh Vardhan Pareek
Participating Frequently
November 1, 2021

Hi @Jy99 

 

Hope you are doing well.

As per the issue description that you are unable to delete a scan. Here are the steps you can follow:

  1. Navigate to the page you want to delete.
  2. Tap  
  3. Confirm you want to delete the page.

Here is a help document you can refer to: https://www.adobe.com/devnet-docs/adobescan/ios/en/scan.html#delete-pages

 

Let us know if that helps.

 

Thanks,

Harsh

Translate
Jy99Author
Participant
November 1, 2021

Thank you for your reply. 🙂

However, even if you press Delete after selecting the file, it still says, "I can't delete the file." 

 

Translate
Harsh Vardhan Pareek
Participating Frequently
November 2, 2021

Hi @Jy99 

 

We need a few more details here.

1. If possible, could you share a video of the issue. 

2. Also, confirm if it is happening with other scans too?

3. What is the application version? check if there is an update available.

 

Thanks,

Harsh

Translate