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Participant
July 29, 2019
Question

Delete scans from iPhone, but keep them in cloud

  • July 29, 2019
  • 1 reply
  • 977 views

Hello,

is there a way to save the scans only in the cloud and no longer on the iPhone? When I make scans with the app and upload them to the cloud, the files still occupy space on the iPhone. When I then delete the files on the device, they are also deleted from the cloud. But especially with longer scans the files get very big.

Thanks and best regards

This topic has been closed for replies.

1 reply

Meenakshi Negi
Community Manager
Community Manager
October 4, 2019

Hi Maxw,

 

 

Sorry for the delay in response.

 

As you need to keep the file to Cloud and delete it from the application, use the steps mentioned below:

- Open the Document Cloud using this link https://documentcloud.adobe.com/link/

- Sign in with the same credential as you use to log-in to Adobe Scan application on the mobile device

- Go to Files > Adobe Scan folder

- Select all the files and move it to other folder.

In this way the files will remove the from device and will not be deleted.

 

Let us know if you have nay questions.

 

Regards,

Meenakshi