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Katey16B8
Participant
January 11, 2024
Question

discontinuation of creative cloud synced files impact to Adobe Scan?

  • January 11, 2024
  • 1 reply
  • 259 views

I would have to manually download each and every adobe scan to my mac if they are going to be deleted (since they are not stored on my device) when creative cloud syncing files are deleted with the discontinuation. Does anyone know how to address this?

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    1 reply

    S_S
    Community Manager
    S_SCommunity Manager
    Community Manager
    January 22, 2024

    Hi @Katey16B8,

     

    Hope you are doing well. Thank you for reaching out!

     

    The Cloud documents will not be affected by the discontinuation of Synced files. 

    You can check https://assets.adobe.com/cloud-documents/ to see if your scans are available there. If yes, they are safe.

     

    You may learn more about it here: Discontinuation of Creative Cloud Synced files (adobe.com)

     

    This page will also give you in-depth knowledge on downloading all the files simultaneously instead of going one by one.

     

    Hope this clarifies your question.

     

    -Souvik

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