Skip to main content
Participant
March 18, 2021
Question

Documents are getting saved as pictures on android

  • March 18, 2021
  • 1 reply
  • 198 views

When I scan a document it is getting saved as an image and im unable to crop even though I have selected the document at the appropriate locations. Should I re-install Adobe scan. Please advise 

This topic has been closed for replies.

1 reply

Ria Tagra
Inspiring
March 22, 2021

Hi Ranga5E15,

 

Hope you are doing well.

Thank you for posting your query here. You just need to disable the option “Save original images to Gallery" (Android) or "Save originals to Photos" (iOS) under Adobe Scan preferences. 

  1. Open Adobe Scan and click on the Home icon.
  2. Tap on the three lines (on Android) or gear icon (on iOS) at the top left corner of the screen.
  3. Select Preferences.
  4. Disable the radio button for "Save original images to Gallery" (Android) or "Save originals to Photos" (iOS)NOTEThis will work only for the new scans done after enabling the options.


For more help refer to: https://www.adobe.com/devnet-docs/adobescan/android/en/settings.html#save-scans-to-gallery

 

Let us know how it works at your end. If you have any further queries please feel free to reach out to us. We would be more than happy to assist you.

 

Regards

Ria