Documents are not opening

My documents will not open in adobe scan or the adobe app on my IPhone .

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Community Manager

Hope you are doing well. Sorry for your experience with Adobe Scan.

Would you mind sharing a few more pieces of information for further investigation:

1. The app verison of Adobe Scan (go to Home-> Profile-> About Adobe Scan);

2. The iOS version of your device;

3. A screen recording of the event for better understanding.

Look forward to hearing from you.

-Souvik

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