Documents scannés, enregistrés mais non visibles

Forum|Forum|5 years ago
June 24, 2020
1 reply
280 views

Bonjour, j utilise Adobe Scan. J ai scanné un document de 78 pages, puis enregistré celui-ci. Mais je ne trouve ensuite le document nulle part. Ou puis-je le retrouver ? Erreur de l application ?

iOS

T

Tariq Ahmad

Community Manager

Sorry to hear about that Chris253.

Ideally, this shouldn't happen. If you can't find the file on the mobile device you may try checking the file on Document Cloud: https://documentcloud.adobe.com/

Also, I would suggest going forward scan fewer pages then save the file and you may append the other pages to the existing file. Let us know if you have similar experience with other scans as well.

Regards,
Tariq

S

Schanet12

Participant

Même difficulté

Où es la réponse concrète ?

AnandSri

Community Manager

Hello @Schanet12

I hope you are doing well, and thanks for reaching out.

Could you please share more details about the issue? Are you using an Android device or an iOS device? Have you checked for the file on the Document Cloud Storage? See this article for more information: https://adobe.ly/4qYQGxe

We're here to help, just need more information.

Thanks,

Anand Sri.

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