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Participant
Apr 30, 2018 9:38 PM UTC
Answered

Don't download documents

Hi!

How i can donwload documents into Adobe Document Cloud? I don't upload\download documents.

Thank's.

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Adorobat
AdorobatCorrect answer
Participating Frequently
May 1, 2018 5:24 AM UTC

Hi Vladislav Petrov,

It seems you are using MS Edge browser to access PDF services as per the screenshot. Could you try another web browser - Chrome/Firefox and try downloading files again. You may refer to this link for more info: Manage and work with your files stored in Adobe Document Cloud

Let us know if you need any help.

Shivam

3 replies

Adorobat
AdorobatCorrect answer
Participating Frequently
May 1, 2018 5:24 AM UTC

Hi Vladislav Petrov,

It seems you are using MS Edge browser to access PDF services as per the screenshot. Could you try another web browser - Chrome/Firefox and try downloading files again. You may refer to this link for more info: Manage and work with your files stored in Adobe Document Cloud

Let us know if you need any help.

Shivam

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Participant
Mar 17, 2022 11:08 PM UTC

I want my Scans to go to my email and not to Adobe.  How do I do this?

 

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Harsh Vardhan Pareek
Participating Frequently
Apr 13, 2022 5:45 PM UTC

Hi @Prather23306250nnj9 

 

Kindly explain the issue more so we can assist you better. Is it related to sharing scans via email?

If so here is a link you can refer to: https://www.adobe.com/devnet-docs/adobescan/android/en/workingwithfiles.html?highlight=share

 

Let us know if that helps.

 

Thanks,

Harsh

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