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michaelsravnsoe
Participant
June 7, 2020
Question

Download scans to app

  • June 7, 2020
  • 1 reply
  • 649 views

Hi there,

 

Does anyone know if I can download scans that's uploaded to the server back to the app after switching to a new phone. It's quite sad to have an empty app, besides some other scanning-apps have the option to see or download scans, like CamScanner.

 

Best regards,

Michael

This topic has been closed for replies.

1 reply

Adobe Employee
June 9, 2020

Hi,

If you login with your previous id using which you have scanned in past , the app will aautomatically  sync the data.

If the problem still persists, Please do let us know.

 

Regards,

Damandeep

michaelsravnsoe
Participant
June 10, 2020

Hi Damandeep,

 

Thanks for your reply.

 

Unfortunately my scans don't show in the app although I'm logged in with the same account. If I log into through web/cloud all my scans are there. 

I look forward to hearing from you. 

Best regards, 

Michael 

Participant
June 10, 2020
Voglio annullare iscrizione,grz.