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Participant
July 27, 2025
Question

email stolen , how do i log in

  • July 27, 2025
  • 1 reply
  • 117 views

had my gmail account stolen with no way of recovering, how can i restore my adobe account ? 

 

1 reply

creative explorer
Community Expert
Community Expert
July 27, 2025

@haroun_8389 did you not have a '2-Step Verification" for its two-factor authentication feature,' for Gmail? Whatever you do, DO NOT create a new Adobe account yet— If you create a new account, it might complicate the recovery of your original account and any associated files or licenses.

I would try and to recover a stolen Gmail account, initiate Google's account recovery process by going to the Google Account Recovery page first. Navigate to accounts.google.com/signin/recovery.
  Google does not provide live support for account recovery, you must use the above link.
 
https://www.reddit.com/r/GMail/comments/1dpdbrr/stolen_gmail_account/

 

 

m
Participant
July 27, 2025
Google are useless, it was a paid account, the silly thing is they're
insisting of providing support only when you log in with the very account
thats stolen , how smart of them 🙂