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Participant
September 21, 2021
Question

Error 403 Forbidden when trying to open a pdf file.

  • September 21, 2021
  • 2 replies
  • 915 views

Hello, 

I have been trying to download some homework PDFs that I took with Adobe Scan on my iPhone, but when I try to open them from my email it just takes me to a page with the error 403 Forbidden. What should I do? I have not had any problems with it until today.

 

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2 replies

Harsh Vardhan Pareek
Community Manager
Community Manager
September 23, 2021
Hi All,
 
Hope you are doing well.
Thank you for reaching out to us. Could you please confirm if you are still facing the issue? There was an outage at our end and that is fixed now. If you are still facing the issue, we need a bit more information from your side. Would you mind sharing your Adobe ID via Private message?
Note: This is a public forum, please do not share personal information here.
For sending a private message follow the below steps:
  1. Tap my name beside my profile picture.
  2. Tap send a message.
  3. Write your message and tap send.
  4. We will be waiting for your response. Once we've got that information from you, we can take a closer look.

 

Thank,

Harsh

[Edited]

Participant
September 21, 2021

Having same issue and so are others.  Hope we hear something soon!