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Participant
August 6, 2026
Question

Error al compartir fichero

  • August 6, 2026
  • 3 replies
  • 41 views

Llevo tiempo utilizando la app y estaba muy contento con el funcionamiento pero hace unos meses me empezó a funcionar mal. No me deja compartir un archivo y la app me indica un error al cargar el fichero. He probado a salir de la sesión y a volver a entrar pero sigue dando el mismo error

    3 replies

    Meenakshi Negi
    Community Manager
    Community Manager
    August 6, 2026

    Hi unique_sharpness2984,


    Thank you for reaching out, and sorry for the trouble caused.


    Could you please provide a screenshot of the error message you received when attempting to share the PDF? Additionally, have you checked if the error occurs with every file? Please also include the version of Adobe Scan you are using and the operating system of your device.


    Let us know if you need any further assistance.


    Thanks,

    Meenakshi

    Participant
    August 12, 2026

    Thank you for reaching out, and sorry for the trouble caused.

     

    Could you please provide a screenshot of the error message you received when attempting to share the PDF? Additionally, have you checked if the error occurs with every file? Please also include the version of Adobe Scan you are using and the operating system of your device.

     

    Let us know if you need any further assistance.

     

    Thanks,

    Meenakshi

     

    Meenakshi Negi
    Community Manager
    Community Manager
    August 12, 2026

    Hi unique_sharpness2984,


    Please let us know if you are still experiencing this issue. It seems that you accidentally pasted the previous message as your reply.

    If you need any assistance, feel free to reach out.


    Thanks,

    Meenakshi