"Error generating link" in Adobe Scan

Forum|Forum|4 years ago
May 19, 2021
2 replies
1275 views

I can sometimes get a few scans in from Adobe Scan (iOS), but then I consistently get an "error generating link" message. I have tried deleting and reloading the app but the same thing still occurs. This now happens every time I attempt to send a link of the scanned document.

Thank you for your help!

This topic has been closed for replies.

Ria Tagra

Inspiring

Hi All,

Sorry for the delay in response.

Are you still experiencing issues in sending scans via email?

If yes, please let us know what happens when you try to send the scanned PDF as an email attachment? Do you get any error messages?

Share the application and OS version with us. Also, let us know the exact workflow you do to send the scans.

Latest Adobe Scan Version for Android: 21.05.18

Latest Adobe Scan Version for iOS: 21.05.11

Let us know if you need any help.

Regards,

Ria (edited response)

D

Derek5D91

Participant

I'm having the same problem. I have an iPhone XR.

default1anxaqtr8vuh

Participant

I'm having the same issues, i was able to share a few files to email, now i get the message, error generating link. ios 14.5 adobe scan version 21.05.11

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded