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Participant
September 27, 2026
Question

Error msg comes that file can not be downloaded, This happens on Android device, on i phone it is working, earlier was working on both

  • September 27, 2026
  • 1 reply
  • 7 views

Earlier working on i phone and android device 

    1 reply

    Meenakshi Negi
    Community Manager
    Community Manager
    September 28, 2026

    Hi ambitious_Gazelle4a45,


    Thank you for reaching out, and sorry for the trouble caused.

    Could you please confirm if you are attempting to download the PDF from the Adobe Scan application? Additionally, it would be helpful if you could share the version of Adobe Scan and the operating system version on your Android device. If possible, please provide a short screen recording showing what happens when you try to download the PDF.


    We look forward to your response.


    Thanks,

    Meenakshi