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Manuel28931048pa6f
Participant
March 17, 2023
Question

Escaneo perdido

  • March 17, 2023
  • 1 reply
  • 380 views

ACABO DE ESCANEAR MUCHAS HOJAS Y CUANDO PUSE GUARDAR COMO PDF DESAPARECIERON TODAS... HAY ALGUNA MANERA DE RECUPERARLOS???... GRACIAS 

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1 reply

S_S
Community Manager
S_SCommunity Manager
Community Manager
March 20, 2023

Hi @Manuel28931048pa6f,

 

Hope you are doing well. Sorry for your issue with Adobe Scan.

 

Would you mind sharing a few more pieces of information for further investigation:

1. The Adobe Scan app version you are using;

2. The OS [Android/ iOS] you are using and its version;

3. The number of pages you were trying to scan when this happens.

 

If you were scanning pages over 50, would you mind trying the same workflow with page numbers counted between 1-10 and then let me know if the same happens?

 

Look forward to hearing from you.

 

-Souvik.

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