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Hello,

I hope you are doing well. I am sorry for your experience with Adobe Scan.

So that we could assist you better, we would need a few more information:

1. The version of Adobe Scan you are using.

[ To check the version, open Adobe Scan-> click the home icon on the top left-> click on your profile icon-> click on About Adobe Scan]

2. The operating system [ Android / iOS ] you are using and the version.

3. A screenshot of the issue so that we can get a better idea.

While you do so, please try the below steps:

1. Log out of the application;

2. Restart the device;

3. Log back in to Adobe Sign with the same credentials and then check if the documents show up.

Let me know if it helps.

Thanks,

Souvik.