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andyr47455884
Participant
February 13, 2022
Question

File converting

  • February 13, 2022
  • 1 reply
  • 138 views

 

These files have been converting for a long time and doesn't seem to be working. I want to be able to delete them but can't while the conversion is in process. What can I do to stop it?

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    1 reply

    Harsh Vardhan Pareek
    Harsh Vardhan Pareek
    Participating Frequently
    February 15, 2022

    Hi @andyr47455884  

    Would you mind sharing a few more details to understand the issue better?

    1. Did you try signing out and signing in to the app?

    2. Application version?

    3. OS name and version?

    Make sure that the app is updated to the latest version.

     

    We are looking forward to hearing back from you.

     

    Thanks,

    Harsh

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