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December 13, 2017
Answered

File could not be deleted

  • December 13, 2017
  • 1 reply
  • 1761 views

Can’t delete any files. Error: file could not be delete. I had tried to change wi-fi to cellular data, but it didn’t work.

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Correct answer Adorobat

Hi Nurkaka,

Sorry for the delay in response.

Are you still facing this issue? If yes, try following troubleshooting steps:

1- Signing out from the app, sign back in and try again.

2- If that doesn't work, rebooting iPad/iPhone if you haven't already, and try again.

3- Check if an update is available for Acrobat Reader by launching App Store.

Feel free to update this discussion if you need any help.

Shivam

1 reply

Adorobat
Community Manager
AdorobatCommunity ManagerCorrect answer
Community Manager
January 23, 2018

Hi Nurkaka,

Sorry for the delay in response.

Are you still facing this issue? If yes, try following troubleshooting steps:

1- Signing out from the app, sign back in and try again.

2- If that doesn't work, rebooting iPad/iPhone if you haven't already, and try again.

3- Check if an update is available for Acrobat Reader by launching App Store.

Feel free to update this discussion if you need any help.

Shivam