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N
Nurkaka
Participant
December 13, 2017
Answered

File could not be deleted

  • December 13, 2017
  • 1 reply
  • 1772 views

Can’t delete any files. Error: file could not be delete. I had tried to change wi-fi to cellular data, but it didn’t work.

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Correct answer Adorobat

Hi Nurkaka,

Sorry for the delay in response.

Are you still facing this issue? If yes, try following troubleshooting steps:

1- Signing out from the app, sign back in and try again.

2- If that doesn't work, rebooting iPad/iPhone if you haven't already, and try again.

3- Check if an update is available for Acrobat Reader by launching App Store.

Feel free to update this discussion if you need any help.

Shivam

1 reply

Adorobat
AdorobatCorrect answer
Participating Frequently
January 23, 2018

Hi Nurkaka,

Sorry for the delay in response.

Are you still facing this issue? If yes, try following troubleshooting steps:

1- Signing out from the app, sign back in and try again.

2- If that doesn't work, rebooting iPad/iPhone if you haven't already, and try again.

3- Check if an update is available for Acrobat Reader by launching App Store.

Feel free to update this discussion if you need any help.

Shivam

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