Skip to main content
stevenm0
stevenm0
Participant
October 31, 2017
Question

File couldn't be removed from the server, delete cancelled.

  • October 31, 2017
  • 1 reply
  • 962 views

HELP PLEASE! Suddenly I can't delete or upload any pdfs now. Nothing works, and I get the error message shown at the title: file couldn't be removed from the server, delete cancelled. My internet is connected, nothing wrong, help please!!!

This topic has been closed for replies.

1 reply

Adorobat
Community Manager
AdorobatCommunity Manager
Community Manager
November 2, 2017

Hi Stevenm,

Based on the issue-description mentioned above, you are unable to upload or delete any pdf in Adobe Scan app, is that correct?

Have you tried rebooting the phone and uploading/deleting pdfs again, does that work?

Could you please let us know the version of scan app you have on the phone? To check the version: Troubleshooting — Adobe Scan Help

Are you connected to the Internet using Wi-fi or Mobile Data?

Thanks,

Shivam

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices