Answered
File unable to be deleted
I cannot delete any scanned pdf files from the app, it gives be the error “file was unable to be deleted”.
how do I delete scanned pdf files?
AdorobatCorrect answer
Participating Frequently
Nov 20, 2017 8:08 PM UTC
Hi Shlimmm,
As mentioned above, when trying to delete scanned pdf files in the app, you are receiving error ' file was unable to be deleted", is that correct?
Could you let us know if you are connected to the Internet using Wi-Fi or mobile data?
If using Wi-Fi, switch to mobile data and try deleting scanned files.
Make sure, you have "Allow cellular data usage" option turned on under Preferences. More info here: App Settings — Adobe Scan Help
Let us know how it goes.
Shivam
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